TERMS & CONDITIONS

Coaching sessions

  • Each session will last 1.5 hours.

  • Each session will be scheduled in advance and will take place at agreed intervals.

  • Either party will give at least 48 hours’ notice in the event that a session needs to be cancelled or rearranged.

Confidentiality

Confidentiality will be maintained between the coach and client. The coach will not relay any confidential information to the sponsor (if relevant) other than what is agreed with the client in advance. 

The only caveats to confidentiality are the usual ones, which operate industry wide, and they include the following;

  • If it becomes apparent through coaching that the client may be a danger to themselves or other.

  • If the health of the client or those discussed appears to be at risk.

  • If the client discloses that they are acting illegally.

  • If the client reveals that they are acting in breach of the organisation’s policies and procedures.

Ethics and Code of Conduct

The Coach/Mentor will receive professional supervision and will conduct coaching in line with the strict standards and ethics for the EMCC, which are available for review here:

The Strategic Shift

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